Policies & Returns
Final Sale
All artwork, painted hats, embellished hats, and wearable art pieces are final sale. Due to the nature of original, handmade, and artistic goods, returns, exchanges, and modifications are not accepted for any reason.
Refunds are not issued to the original form of payment. Any refund, if granted, will be issued as store credit only, at the sole discretion of the artist.
Original, One-of-a-Kind & Limited Pieces
All items are either one-of-a-kind or produced in limited quantities. Natural variations in color, texture, brushwork, embellishment placement, materials, and finish are inherent to the artistic process and do not constitute defects.
Product photos are provided as accurate representations; however, slight variations may occur due to lighting, screen settings, and the handmade nature of the work.
Custom & Commissioned Work
All custom, commissioned, or personalized pieces are non-returnable, non-exchangeable, and non-refundable under any circumstances, including but not limited to dissatisfaction with style, color, or artistic interpretation.
Order Review & Cancellations
It is the buyer’s responsibility to review all product details prior to purchase.
Orders cannot be canceled, changed, or edited once placed.
Shipping & Risk of Loss
Once an order has shipped, risk of loss transfers to the buyer. The artist is not responsible for lost, delayed, stolen, or damaged packages caused by shipping carriers or incorrect delivery information provided at checkout.
Shipping costs are non-refundable.
Shipping Damage Claims
If an item arrives damaged due to shipping, the buyer must contact us within 48 hours of confirmed delivery and provide clear photographic evidence of:
The damaged item
The original packaging
The shipping box and label
Failure to meet this requirement may result in denial of any store credit consideration.
Care, Wear & Use
Artwork and painted or embellished hats require proper care. Exposure to moisture, heat, friction, sunlight, cosmetics, oils, or improper handling may cause natural wear over time.
Normal wear, misuse, or failure to follow care instructions is not grounds for a return, refund, or store credit.
Limitation of Liability
To the maximum extent permitted by law, the artist shall not be liable for any indirect, incidental, or consequential damages arising from the purchase, use, or inability to use any product.
Intellectual Property
All artwork, designs, imagery, and content remain the exclusive intellectual property of the artist. Purchase of a physical item does not grant rights to reproduce, distribute, modify, or commercially exploit the work in any form.
Acceptance of Terms
By completing a purchase, you confirm that you have read, understood, and agreed to these policies in full. These policies apply to all purchases, without exception.
